Legal · Delivery
Service Delivery Policy
Tapsora is a software service — everything you buy from us is delivered instantly and digitally. There is nothing to ship, no physical product, and no shipping charges, ever.
Effective 22 July 2026 · Tapsora
01
Instant digital activation
- Your Tapsora account and dashboard are available immediately on signup — the free trial starts the moment you register, no payment needed.
- Paid plan features unlock instantly and automatically once the payment gateway confirms your subscription payment. No waiting period, no manual activation.
- You’ll receive a confirmation on your registered email/phone with your invoice. If features haven’t unlocked within 30 minutes of a successful payment, contact us — that’s a fault, not a delay.
- Tapsora is delivered entirely over the internet. Nothing physical is ever shipped, and there are no shipping or delivery charges on a Tapsora subscription.
02
Going live
A typical restaurant is live in about 10 minutes: photograph your menu and our import builds it, set your prices, share your ordering link. Onboarding help is included with every plan — reach us at support@tapsora.com or +91 72773 47303 and we’ll walk you through setup.
03
Food delivery is by restaurants, not Tapsora
Tapsora does not sell, prepare or deliver food. When a diner orders through a restaurant’s Tapsora storefront, that order and its delivery are entirely the restaurant’s — carried out by the restaurant and its own riders. Tapsora only provides the software that powers the ordering and tracking. Delivery areas, times and charges are set by each restaurant.
Issues with a food order or its delivery are between the diner and the restaurant; start from your live order page (it has the direct line to the restaurant). Our grievance process is open to diners too.
Questions about this policy?
Write to us and a human replies — usually the founder. We acknowledge within 48 hours.